
Eighteen questions, about four minutes, and you get a score for each of the six things an accountant is paid to do — plus what to ask yours about the ones that came out low.
Three of them are the reasons people actually leave an accountant: the filing was late, nobody rang back, or a bill turned up they had not agreed to.
Whether things get filed on time without you chasing
Whether anyone plans it, or just reports it afterwards
Whether you see them in time to use them
Knowing what is coming as well as what has gone
Whether anyone is thinking about your business, or only recording it
Whether you can reach them and know what you pay